Fleet Maintenance & Repair Service

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Why choose fleetHQ?

There is a simple question we often ask ourselves when we purchase a product or service - "Is it worth it?" The answer depends on many things, but perhaps none is more important than understanding what we get back in return.

The Value of fleetHQ

Because of the exceptional value it provides, we are encouraging you to take a look at fleetHQ from The Goodyear Tire & Rubber Company. fleetHQ offers an array of premium benefits designed to help reduce your operating cost. These benefits go beyond tires, and extend to the services and processes that make it easier to do business. In the past these advantages were available exclusively to the largest national fleets, but fleetHQ now makes them available to fleets of every size, including owner operators. Better yet, there is no cost to join and no fee to use fleetHQ.

Design a custom program for your specific needs. All fleets have their own way of competing and winning in the marketplace. With fleetHQ, your local servicing dealer can help you select the program elements that support your business processes. From tire brands and dealer preferences to service specifications and information requirements, fleetHQ offers a comprehensive solution for your business.

Emergency Service

Downtime costs money. fleetHQ Emergency Roadside Tire Service will get you up and running fast.

Your call or web request to the fleetHQ Solution Center for breakdown service starts the clock for our road service network. And the clock doesn’t stop until your truck is back up and running. With a roll time goal of 2 hours or less, fleetHQ wants to help you make the delivery on time. All calls are recorded for accuracy and detailed call reports are available on www.fleetHQ.com.

Access 24-hour customer support by phone at 1-866-fleetHQ (1-866-353-3847)

Click here to access fleetHQ Mobile

There is no need to carry cash.

Your credit is good throughout the fleetHQ network. No matter where you receive service, all charges will be consolidated and invoiced from your home town dealer. It’s just simpler that way.

Pay the same price - at home or on the road.

Road ServiceOnce you establish your tire and service price with your local fleetHQ dealer, the same price you receive at home will be honored across the fleetHQ network. It doesn’t matter if you need normal service during the day or emergency service in the middle of the night, your tire and service pricing remains the same. While it may be difficult to predict when you may need tire services, you can feel confident that you have predictable pricing.

GTRAC

Whether you’re managing a national or local fleet, GTRACS gives you valuable information about your tires and retreads. This data will help you make informed tire decisions that can save your fleet lots of money.

• Simply put, bar codes. When a commercial truck tire is brought to one of Goodyear’s Truckwise locations for repairs or retreading, it is marked with a bar code. The bar code is scanned at every workstation throughout the retread process so you can track your service and performance records.
• Once your tires are serviced or retreaded, Goodyear will provide you with charts and graphs that show the efficiency of each tire or retread, so you can see what combination of tires works best in the long run. Qualified fleet customers can even access this information on-line with Fleethq.

Fleet Management Tools

• TVTRACKS:
  TVTRACK puts you in control of operating costs. This program enables you to track the performance of specific tires and link that data to key vehicle parameters. This will help you to make better decisions on future tire purchases based on real data from your own fleet.
• This will include your fleet's scrap, repair, and retread summary.